Attentiveness, Responsiveness, and Accuracy

Offering both a dynamic structure and a personal approach focused on Attentiveness, Responsiveness, and Accuracy, Atom e-City implements the most effective means to ensure optimum service quality.

Technologies
By using state-of-the-art technologies (both hardware and software), Atom e-City optimises the study and handling of its clients’ needs.

• TPBox™: a comprehensive solution developed in-house in order to facilitate collaborative work and optimise project management
• A fully secured archive server and FTP access to ensure the confidentiality of clients’ data and documents
• Partially automated quotation modules in order to estimate the cost of each project rapidly, accurately, and for free
• For translation, revision, and localisation services: computer-assisted translation tools guarantee, in particular, the consistency of documentation and allow specific translation memories to be created for each client
• Publishing software in order to adhere to the original format of all your documents
• An intranet/extranet with a secured Client Area that will allow you to manage your account online, and to consult the archives of all your projects at any time.
• Private and secured forums, linked to each project, allowing all the contributors (translators, copy editors, technicians, etc.) to exchange information in real time/li>

Resources
Atom e-City has developed a network of experts, bringing together highly qualified translators, copy editors, and technicians. Strictly selected according to their qualification levels, proven experience, and linguistic, terminological, and technical skills, these professionals located around the world have been working in close collaboration with Atom e-City for a number of years.
Each team is supervised by an Atom e-City project manager, who is also assigned as the personal contact for each client.

Competitive rates
Our regular collaboration with our partners allows us to obtain advantageous rates from these skilled professionals. This, in turn, is reflected in our offer, enabling us to provide comprehensive, quality services at competitive rates.

Strict quality control
With every service we offer, strict control is maintained over all of the documents that we are responsible for delivering to our clients.
Whether it is the final review of translations, checking the reformatting or even the stylistic consistency of a revision, the smallest detail is of the utmost importance to us as part of our objective to provide optimum quality with every service that we supply.